Privacy Policy

Last updated: July 2026

1. Who this covers

This policy covers maotaxiexpress.com (this website) and describes how Mao Taxi Express, Ismet Pasa 6, Limassol 3042, Cyprus, handles information when you use it. It doesn't cover WhatsApp, Viber, Telegram or Facebook themselves — those are governed by their own providers' privacy policies once you leave this site.

2. What we actually collect

This is a simple booking-request website, not an account-based platform. We don't run our own server-side database of visitors. In practice:

• Trip planner / quote form: the pickup, drop-off, date, passenger, vehicle and payment details you enter are used only to build a WhatsApp message addressed to us. Nothing is stored on a server when you fill in the form — it's sent directly from your device to WhatsApp when you tap "Send".
• WhatsApp, Viber, Telegram, phone: once you message or call us through these channels, we hold that conversation and any details you share (name, phone number, pickup/drop-off, etc.) for as long as reasonably needed to arrange your trip and for basic bookkeeping.
• Browser storage: we use your browser's local storage (not a cookie) to remember your language choice and your cookie-consent choice. This stays on your device and isn't sent to us.
• Google Ads conversion tracking: if you accept the cookie banner, a Google tag records that a visit from one of our ads led to a WhatsApp booking request, so we know our advertising is actually working. See section 3.

3. Cookies & similar technology

We use browser local storage — technically not a cookie — to remember your language preference and your cookie-consent choice.

With your consent (given via the cookie banner), we also load Google Ads' measurement tag (gtag.js), which sets advertising cookies to record when someone who clicked one of our ads goes on to send us a booking request over WhatsApp. Until you accept, this tag stays in a "consent denied" state and does not set advertising cookies. You can withdraw consent at any time by clearing your browser's site data for this domain. Google's own use of this data is governed by Google's Privacy Policy.

4. Third-party services used on this site

To provide the map picker, address search and fare estimate, your browser makes direct requests to these third-party services when you use those features. Each may log standard technical data such as your IP address, under their own privacy policies:

• Google Ads — conversion measurement for our advertising, only after you accept the cookie banner. See section 3.
• OpenStreetMap / Nominatim — address search and map tiles.
• Leaflet — the map library itself (loaded from a public CDN, unpkg.com).
• OSRM (Project OSRM) — driving-distance calculation for the fare estimate.
• Google Maps — the embedded map on the "Find us" section of the homepage.
• Google Fonts — the typefaces used across the site.

If you use the "Use my location" button in the map picker, your device's geolocation is requested via your browser's own permission prompt and used only to centre the map — it is not sent to us unless you go on to confirm that location in a booking.

5. Your rights

As this site mostly just hands you off to WhatsApp/phone rather than storing data itself, most privacy requests relate to conversations you've had with us directly. You can ask us at any time to tell you what we hold about you, correct it, or delete it, by emailing [email protected], calling +357 94 006801 or messaging us on WhatsApp.

6. Changes to this policy

We may update this page from time to time as the site or the tools it uses change. Check back here for the current version.

7. Contact

Questions about this policy or your data? Email [email protected], or call or WhatsApp +357 94 006801.